Hazem Omar Al-Nemr
Hurghada Marriott Beach Resort, Hurghada, Red Sea
012 3980 681 & 20653411910
CAREER OBJECTIVE
As a young professional, I am seeking an opportunity in the field of Human Resources and Training and its related training fields in a strong multinational organization. My objectives are to obtain the highest training, and exposure with a view to both benefit personally as well as transfer my newly acquired skills to my future company or organization. My current professional skills provide an excellent platform to launch this new career as they constitute an adequate basis for knowledge and ambition, and they are:
- Very good presentation skills;
- Excellent interpersonal skills, Arabic and English (written and spoken);
- Good objective setting and strong organizational skills;
- Very Good proficiency of Microsoft Office;
- Excellent proficiency of Internet;
- Excellent proficiency of Fidelio 6.20 International;
- Very good proficiency of Fox (human resources system);
- Good proficiency of Opera V5.
PROFESSIONAL CAREER
October 2010 – Present IHG PORT GHALIB
Working as a Complex HR Trainer in Intercontinental Hotels Group, Port Ghalib, Marsa Alam. As the Port Ghalib area contains four hotels all under the Intercontinental Hotels Group I’m working as a part of a team of five trainers, planning, scheduling, Implementing, and recording all training activities both off job and on job.
PROFESSIONAL TRAINING
February 2010 – MAY 2010 JW MARRIOTT CAIRO
Trainee in the training department, as it is the department I chose to start my career in. I had the opportunity to gain new experience and training in the Training and Human Resources department.
January 2009 – January 2010 Hurghada Marriott Beach Resort
Management Trainee, rotated in different departments such as Human Resources & Training, Front Office, Marketing and Sales, Public and Guest Relations, I.R, Housekeeping as well as Food & Beverages and Kitchen. By working in those departments I also attended all training conducted in each department such as:
- In The Beginning with all its chapters. It is a Marriott training given to newly hired associates in the company as an orientation to the companies standards, rules, culture and history, also an orientation to the property, to give the new
Hazem Omar Al-Nemr
Hurghada Marriott Beach Resort, Hurghada, Red Sea
012 3980 681 & 20653411910
Hazem_alnemr2005@yahoo.com
associates a complete vision abut what they are going to face during their operation. As well as attending the training I later on assisted in conducting it by explaining the Marriott Spirit to Serve basics in the training conducted in August and November.
- Train the Trainer. It is a training course to set up trainers for the property and the company and make them capable for giving training according to the companies' standards and rules.
- Great Food Safe Food. It is a kitchen based training that gives great information about food safety and hygiene, starting from receiving procedures till food presentation to the guest.
- Food Allergy. A training in the different kinds of food allergy and how to deal with an allergic guest, and how to react in case of emergency with a guest case
- Kitchen development program. It is a program made to setup Chefs to be managers and reach the position of Executive Chef. The program contained topics in different fields starting with finance, to managerial and supervisory skills, to Human rescores and training skills. From which programs are:
- Financial Awareness. A training covering the financial part in the program, giving the financial part that concerns the chefs in the kitchen, such as cost handling, managing food store inventory, and reading P&L statement and Gross Revenue Report to be aware of their cost to sales relationship.
- Behavioral Interviewing. A training covering one of the most important skills for a high level employee, which is interviewing, giving an idea on the kinds of questions that should take part in a successful interview and how to get the best out of the interviewed associate.
- Team Work. Training in how to work in a team, a player as well as a leader and how to get the best out of the team.
- Time Management. A training stressing on the importance of time and how to manage it, as time is a key component affecting the quality of the service given to the guest.
June 2004 - October 2004 Hurghada Marriott Beach Resort
Trained as a reservation officer and Front desk agent
June 2003 - October 2003 Hurghada Marriott beach resort Public and guest relations and front desk agent trainee
Hazem Omar Al-Nemr
Hurghada Marriott Beach Resort, Hurghada, Red Sea
012 3980 681 & 20653411910
Hazem_alnemr2005@yahoo.com
EDUCATION & PROFESSIONAL COURSES
July 2008 Bachelor of Arts (B/A) Faculty of Education English Department
B/A in Literature and education; Hurghada, South Valley University. Focus of studies was on Education systems from both a teaching perspective and management with a view to specialize in creating a proper environment for learning and training.
June 2011 Group Training Certificate (GTC)
This programme is designed for Training Managers, Heads of Departments, Supervisors and Department Training Co-ordinators who carry out the training of groups of delegates away from the workplace, to be able to:
Successfully applying the principles of the learning cycle to design and structure a group learning event, with appropriate content and support material
Forming an identified need, writing an instructional objective for a group learning event
Completing the required preparation and conducting a group learning event that maximises the level of learning
Encouraging learner participation, controlling group dynamics and accommodating different learning styles to promote learning
March 2011 Certified Hospitality Departmental Trainer (CHDT)
Course focused on preparing a hospitality departmental trainer certified from the American Hotels and lodging Association (AHLA) under the supervision of the Egyptian Tourism Federation (ETF).
November 2010 Craft Training Certificate (CTC)
This programme is designed for Heads of Departments, Supervisors and Department Trainers to be able to:
Recognize situations in their own work area where learning needs to take place
Design and carry out short pieces of On-Job training to meet specified needs
Check how effective that training has been
to the standards required by InterContinental Hotels Group.
Hazem Omar Al-Nemr
Hurghada Marriott Beach Resort, Hurghada, Red Sea
012 3980 681 & 20653411910
Hazem_alnemr2005@yahoo.com
November 2010 Communicating with Power (Online Training)
A six topic course that focused on effective communication skills. It is applied through the American Chamber of Commerce web site, with the association of MindLeaders, USA as a content provider.
January 2011 Effective Presentations (Online Training)
A four topics course that focused on how to make a powerful effective presentation. It is
applied through the American Chamber of Commerce web site, with the association of MindLeaders, USA as a content provider.
June 2011 Microsoft Office 2007 PowerPoint Series (Online Training)
-Getting Started with Microsoft Office PowerPoint 2007
-Working with Slides in Microsoft Office PowerPoint 2007
-Working with the slide layout and themes in Microsoft office PowerPoint 2007
-Working with Tables, Charts, and Diagrams in Microsoft Office PowerPoint 2007
-Enhancing the Slides with Multimedia Elements in Microsoft Office PowerPoint 2007
-Delivering Presentations Using Microsoft Office PowerPoint 2007
August 2008 Development of Thinking and Managerial Skills Program (DTMS)
Course focused on the Behavioral Approach, presented by the “Pathways to Higher Education” project. Program provided a strong basis for training activities for future managers on parameters of behavior and psychological dimensions; recipient of a scholarship on the grounds of an excellent participation in the June 2008 course by the same organizers with GPA 4.55 out of 5.
.
July 2008 Private Business course presented by the Social Fund for Development
Course aimed at increasing the values of establishing private entities with finance and management perspectives; conducted research on ways and means to strengthen the notion of entrepreneur and private enterprises in the context of the Egyptian market.
June 2008 Development of Thinking and Managerial Skills Program (DTMS)
Course focused on the Managerial Approach, presented by the “Pathways to Higher Education” project. Program provided a strong basis for training activities for future managers with GPA 4.35 out of 5.
Preparatory and High School Certifications, Saint Joseph Language School, Hurghada
It is worth noting that prior to my return to Egypt; I was living in Kuwait where I was enrolled at the Gulf English School, where teaching was fully conducted in English.
Hazem Omar Al-Nemr
Hurghada Marriott Beach Resort, Hurghada, Red Sea
012 3980 681 & 20653411910
Hazem_alnemr2005@yahoo.com
PERSONAL DETAILS
DATE OF BIRTH: 8th of February 1985
PLACE OF BIRTH: Cairo, Egypt
NATIONALITY: Egyptian
RELIGION: Muslim
MARITAL STATUS: Single
MILITARY SERVICE: Temporary Exempted
SOCIAL ACTIVITIES
Participated in the organization of the First Scientific Seminar hosted by the Faculty of Education in Hurghada entitled “the role of Technology and Education
in the preparation of the 21st century teacher" in March 2008
Member of the Science Expedition organized by the South Valley University to the Shalatin, Halaib, and Abu Ramad Triangle in December 2007
Executive Sports Section Secretary in the students union of the Faculty of Education in Hurghada for the academic year 2007/2008
Ran the 2007 the walk for peace festival marathon, Hurghada, Red sea in April 2007
Participated in the PADI Project A.W.A.R.E (Aquatic World Awareness, Responsibility and Education) in September 2006
PERSONAL AND SPORTS ACHIEVEMENTS
Certified Life Saver from the Egyptian Diving & Lifesaving Federation
Certified PADI Dive Master
Certified PADI Rescue Diver
Certified Emergency Responder (CPR/First Aid–Adult)
Participated in the organization of the 5th AIDA Free Diving Team World Championship 2006
Member of the Egyptian Wushu Kong fu Federation; (Silver Medalist, 2006 redsea Governorate championship, participating in 2004 red sea Governorate championship)
Recipient of the certificate of recognition for spreading the sport of Kong fu in the Red Sea Governorate in the year 2003
PERSONAL INTERESTS
Martial arts – Diving & Swimming –Reading - Traveling and Safari trips
References available upon request
cv4hurghada.blogspot.com
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