Heba
Hussien Mahmoud Suliman
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El Dahar Stop Shop St. Hurghada/Egypt
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OBJECTIVE:
I
wish to apply for the position (Executive sales) I have 4+ years experience in
sales and marketing field. Hopefully that the qualifications and experiences
acquired during my past history meets with your requirements.
Personal Data:
Date
of birth: 06th
November 1983
Nationality: Egyptian
Religion: Muslim
Education:
Ein
Shams University Faculty of Language El Alsun (Czech as a first & German as
a second Language) May 2005/ Good
Languages:
Arabic: Mother Language
English: Very Good written and spoken
Czech: Very Good written and spoken
German: Fair
Computer Skills:
Windows XP
Office (word, Excel, power point, out Look)
Out look express
Work on Opera System
Excellent Internet user
& Good typing skills
Personal Skills:
Excellent
presentation skills
Flexible
approach and ability to work in teams
High
creation and innovation
Very
high ability for self learning
High
communication and interpersonal skills
Self
motivated, decision maker and honest
Working experience:
Sales and Marketing
Coordinator
Harmony Makadi
Bay 5 Stars Hotel and Resort
Making the contracts for all Key
Accounts, Key Prospect & other Active accounts preparing
and sending Contract and sign all contracts with
tour operators, send rates for all travel agencies and follow up.
Replaying all faxes & e-mails received from local market &
others (Allotment, Tour Series, Groups &Individuals).
To control a master file for all the
contracts.
Responsible of the Tentative &
Definite Groups
To be involved in reviewing the
daily sales call reports and follow up on the action to be taken
To handle all incoming and outgoing
correspondence in coordination with the sales director corporate and sales
director travel.
To be on top of the sales department
check list.
Update file load list for all sales
team. Responsible for filing all documents related to the sales department
To perform any other duties or tasks
requested by the Director of sales or Management.
Maintain good relations with
customers in order to ensure their satisfaction.
Responsible for all incoming calls
related to the sales department.
Solving any problems can face any
travel agent
Establishing and maintain strong and firm
relationship with customers
Acquired skills in handling sales and marketing
for the travel agency
Sales call through visiting the Companies & over the phone to
several Tour operators & Corporate.
Preparing and follow up of events inside and out side for the director
of sales
Handling any complain or problem received by mail from the customers
with our guests Relation Manager at Villages.
Communication with the International & Local Travel agencies &
Corporate, Sending to all of them Contracts Rate after signing it.
Opening new markets, creative marketing tools and Gaining new clients,
launching new products
Very Good Relations in Sales with all companies
Make
orientations to travel agents with tour operator meeting and greeting
customers
Mr. Moataz Ibrahim (Area Director of Sales, Marketing
& Revenue)
Mob:010 3407409
Mr. Assem Gamal (Assistant Director of
Sales &Marketing)
Mob: 010 3446587
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From
2009 till Now
Responsibilities:
References:
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Executive Secretary for General Manager)
Harmony Makadi
Bay 5 Stars Hotel and Resort
Prepare
correspondence, reports, emails and other related correspondences in Arabic
and English.
Setup GM's travel
arrangements and meetings.
Handle GM's
itinerary.
Answer telephones
and handle in appropriate manner.
Meet and greet
clients and visitors.
and filing etc…,Perform general clerical duties to
include but not limited to: photocopying, faxing, mailing
Maintain hard
copy and electronic filing system.
Arrange all
appointments
Mr. Michael Nassif
(General Manager)
Mob:012 3357063
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2008 7 months
(temporary)
Responsibilities:
References:
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Sales
and Marketing Secretary
Domina Makadi
Bay 5 Stars Hotel and Resort Makadi - Hurghada Red Sea
Secretary Job
duties, receiving phone calls, send/receive faxes, data entry and filing system
Handling Faxes,
Filling & Typing both (English & Arabic) Making Manual Statistics
Replaying all
faxes & e-mails received from local market & others (Allotment, Tour
Series, One shot Group &Individuals)
Following up all
answers for all faxes and E-mails for booking
Preparing and
follow up of events inside and out side for the director of sales.
To be involved in reviewing the
daily sales call reports and follow up on the action to be taken
Control a master file for all the
contracts
To have always an updated file load
list for all sales team
To supervise daily work for
secretaries and ensure that assignments are fulfilled.
To perform any other duties or tasks
requested by the Director of sales or Management
Mr.
Abdel Moniem Moukhtar (Sales Manager) Mob:010 6236777
Mr. Hayman Hafez
(Director of Sales &Marketing) Mob:010 0006600
Mr. Tarek Sabek (Director
of Sales &Marketing) Mob:012 3382409
Mr. Ashraf Atwa (Assistant
Director of Sales &Marketing)Mob: 012 7016848
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From
2008 till 2009
Responsibilities:
References:
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Office
Coordinator
Numatic Red Sea Company for Hotels Equipments
sending price list to the
hotels and contact with them
Receiving emails, calls &
faxes, scheduling
follow-up with the clients if
there is any modifications till the installation
computer,
copy machine and printer supplies
Receive
visitors, maintain the office supplies.
Mr.
Ahmed Samir(Office Manager)
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From
2007 till 2008
Responsibilities:
References:
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Czech
Teacher
International Institute for Language
Mr.
Anwar El Deftar ( The Director of the
Institute )
Mob:011 7700130
Lingua Institute for Language
Mr. Khaled Sharaf (The Director
of the Institute )
Mob:012 5989102
Omega Institute for Language
Mr. Alaa (The Director
of the Institute )
Mob:014 2334521
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From
2005 till 2007
References:
References:
References:
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In
Call Czech tour leader
with:
Royal Dreams Tour
Travel Ways
(Kártago Slovakian File)
Blue Sky (Blue
Style Czech File)
Travco (Sunny
days Czech File)
Planet Tours (čenkos Czech
File)
Moon Travel
Best of Egypt
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From
2005 till 2007
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Czech
tour leader
Travel Ways Company
(Exim Czech File) Hurghada
Branch
Mr.
Abdullah Gamal (chief Tour leaders )
Mob: 010 8076666
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From
2004 till 2005
References:
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Czech
(transfer)
Pharos
Tours (Héchter Slovakian File) Hurghada Branch
Dr.
Amr Shatoury (Professor in Alsun Faculty )
Mob:010 3669443
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From
2003 till 2004
References:
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On
job Training: Reservation and front office in Harmony Makadi hotel
It gives me great honor and pleasure to join
your successful team
Thank you
& with my best regards
Sincerely
Heba Hussien
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